Terms and Conditions

Welcome to Shefa Foods! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website, you agree to be bound by these Terms.

1. General Information

Shefa Foods is a food brand based in Vijayawada, India, offering fresh, homemade snacks, traditional pickles, and quality food products. Our goal is to provide authentic flavors with a focus on purity and hygiene.

2. Use of the Website

You must be at least 18 years of age or use this site under the supervision of a parent or legal guardian.

You agree to use the website only for lawful purposes.

You may not copy, distribute, or exploit any content without prior written permission.

3. Products and Pricing

All products listed are subject to availability.

We reserve the right to change prices, offers, or discontinue items without prior notice.

Product images are for illustrative purposes and may differ slightly from the actual product.

4. Orders and Payments

Orders are confirmed only after successful payment.

We accept various payment methods including credit/debit cards, UPI, and other options as displayed at checkout.

In case of failed payments or technical errors, please contact our support team.

5. Shipping and Delivery

We offer delivery across India. Estimated delivery times will be shown during checkout.

Free shipping may be applicable on orders above a certain value (e.g., ₹999), as mentioned on the website.

We are not responsible for delays caused by courier services or unforeseen events.

6. Cancellations and Returns

Orders once placed cannot be cancelled after dispatch.

Due to the perishable nature of our products, we do not accept returns unless the item received is damaged or incorrect.

In such cases, please contact us within 24 hours of receiving the order with proof (photos/videos) for resolution.

7. Privacy Policy Your personal data is handled with care and confidentiality.

Please refer to our [Privacy Policy] for full details on how your information is collected, used, and protected.

8. Intellectual Property

All content including logos, images, text, and product names are the property of Shefa Foods and are protected by applicable copyright laws.

9. Limitation of Liability

Shefa Foods will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions regarding these Terms and Conditions, feel free to reach out:

Email: shefafoodsvijayawada@gmail.com

Phone:+91 9676065807

Address:176-16-23, Mutyala Murali Vidi, Rama Nagar, RR Nagar, Vijayawada (Urban), N T R, Andhra Pradesh - 520012